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Privacy Policy

Effective Date: May 8, 2026

Welcome to www.hechengtechnology.com. We respect your privacy and are committed to protecting the personal data you share with us. This policy explains how we collect, use, and protect your information.

1. Information We Collect

We only collect information necessary to provide our services and process your orders:

  • Contact Information: Name, email address, phone number, and company name when you send an inquiry or request a quote.
  • Order Details: Shipping and billing addresses required to deliver your metal stickers.
  • Technical Data: Your IP address and browsing behavior through cookies to help improve our website performance.

2. How We Use Your Information

We use your data for the following purposes:

  • To respond to your inquiries and provide professional quotes for nickel labels or zinc alloy stickers.
  • To process and ship your orders efficiently.
  • To send you updates regarding your order status or respond to customer service requests.
  • To improve our website design and user experience.

3. Information Sharing

We never sell, trade, or rent your personal information to third parties. We only share data with trusted partners to run our business, such as:

  • Shipping Companies: To deliver your products (e.g., DHL, FedEx, UPS).
  • Payment Processors: To handle secure transactions.
  • Hosting Services: To ensure our website runs smoothly.

4. Data Security

We use industry-standard security measures, including SSL encryption, to protect your data during transmission. Your information is stored securely and is only accessible by authorized staff.

5. Your Rights

As a user, you have the right to:

  • Request a copy of the personal data we hold about you.
  • Ask us to correct or delete your information.
  • Opt-out of any marketing emails at any time.

6. Cookies

Our website uses cookies to enhance your browsing experience. You can choose to disable cookies in your browser settings, though this may affect some website functions.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at: